Queue
Sales Support
12
Waiting
03:45
Longest
16
Handled
2
Abandoned
03:15
Handled (S)
00:45
Abandoned (S)
45
Available
12
Staffed
05
On call
Announcements
×-
July 3, 10.00 AM
From : John Doe
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
-
July 3, 11.00 AM
From : John Doe
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
-
July 2, 11.00 PM
From : John Doe
Some Important message here
-
July 2, 12.00 PM
From : John Doe
Some Important message here
CX Staff List
×-
Adam Garrett (You)
Project Manager, Melbourne
-
AR
Arul Prasad
Site Engineer, Melbourne
-
AR
Arun Yogeswar
Site Engineer, Melbourne
-
DI
Dinesh Nair
Site Engineer, Melbourne
-
BL
Bruce Lee
Site Engineer, Melbourne
-
BA
Baba Ramdev
Site Engineer, Melbourne
-
TC
Tom Cruise
Site Engineer, Melbourne
-
AA
Arul Cruise
Site Engineer, Melbourne
Call History
Queue | Date/Time | Agent Name | Customer Name/Number | Duration | Wrap-up |
---|---|---|---|---|---|
Tech Support |
Jan 12, 2024 9:35 PM |
Baba Ramdev |
John Carter |
00:13:02 |
Level 1 - Post Sales |
Sales Support |
Jan 13, 2024 9:35 PM |
Mohan Surya |
Arun Yogeshwar |
00:13:02 |
Level 2 - Regarding Budget |
Installation support |
Jan 12, 2024 9:35 PM |
Baba Ramdev |
John Carter |
00:13:02 |
Level 1 - Post Sales |
Tech Support |
Jan 13, 2024 9:35 PM |
Mohan Surya |
Arun Yogeshwar |
00:13:02 |
Level 2 - Regarding Budget |
Installation support |
Jan 12, 2024 9:35 PM |
Baba Ramdev |
John Carter |
00:13:02 |
Level 3 - Pre Sales |