Service Catalog
Organisation
| Name | Type | Coverage Hours | SLA | ||
|---|---|---|---|---|---|
| HR Services | Helpdesk/Service desk | 365 Days | Standard |
|
|
| IT Services | Moves, Adds & Changes | 24x5 - All Week Days - Inculding Public Holidays | Hospital |
|
|
| Promotes Self-Services | Service Delivery Manager | 24x5 - All Week Days - Exclusing Public Hoildays | Callcenter |
|
|
| HR Services | Proactive Monitoring | 12x5 - All Week Days - Inculding Public Holidays | Extended Support |
|
|
| IT Services | Essential health check | 12x5 - All Week Days - Exclusing Public Hoildays | Standard |
|
