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TYPE NAME ITIL RISK SLA (H) APPROVAL STEPS CAB ACTIVE UPDATED Action
Server Hardware Update

Used for blade/RAID replacement

Normal Medium 72 Network Lead Security +1 more No Active 2025-08-18
Firewall Rule Change

Allow/deny,NAT,Port changes

Normal High 24 Network Lead Security Yes Active 2025-08-12
Workstation Patch - Standard

Routine OS & app updates

Slow 8

Desktop Lead

No Inactive 2025-07-28