- Dashboard
- Softphone
- Employee Collaboration
- Customer Engagement
- Help Desk
- My Workspace
- Contacts
- Call Logs
- Admin Console
Enable Dashboard Module
Dashboard
Enable Softphone Module
Softphone
Enable EX Module
Employee Collaboration
Tagged Room
Private Room
Tagged Room
Private Room
File - Upload
Notes - Create
Enable CX Module
Settings - Assign Skills
Report
Enable Help Desk Module
Assets
Contracts
Service Catalog
Tickets - ALL
My Tickets
Settings
Enable My Workspace Module
Enable Contacts Module
Organisation
Contacts
Settings
Enable Call logs Module
Enable Admin Console Module
User Management
Users
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View All Records + Create + Edit Any + Delete Any
Role
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View All Records + Create + Edit Any + Delete Any
Team
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View All Records + Create + Edit Any + Delete Any
Users
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Role
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Team
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Company Settings
System Emails
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View All Records + Create + Edit Any + Delete Any
Location
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View All Records + Create + Edit Any + Delete Any
Room Category
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View All Records + Create + Edit Any + Delete Any
System Emails
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Location
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Room Category
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Room Management
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Contact Handling
Contact Points
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View All Records + Create + Edit Any + Delete Any
Variables
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View All Records + Create + Edit Any + Delete Any
Quick Response
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View All Records + Create + Edit Any + Delete Any
Web Hooks
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View All Records + Create + Edit Any + Delete Any
Business Hours
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View All Records + Create + Edit Any + Delete Any
Answer Groups
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View All Records + Create + Edit Any + Delete Any
Skills
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View All Records + Create + Edit Any + Delete Any
Wrap-up Codes
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View All Records + Create + Edit Any + Delete Any
Holiday List
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View All Records + Create + Edit Any + Delete Any
Contact Points
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Variables
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Quick Response
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Web Hooks
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Business Hours
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Answer Groups
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Skills
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Wrap-up Codes
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Holiday List
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Telephony
Audio Files
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View All Records + Create + Edit Any + Delete Any
Call Permissions
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View All Records + Create + Edit Any + Delete Any
Call Park Locations
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View All Records + Create + Edit Any + Delete Any
Pickup Groups
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View All Records + Create + Edit Any + Delete Any
Telephones
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View All Records + Create + Edit Any + Delete Any
Telephony Reporting
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View All Records + Create + Edit Any + Delete Any
Audio Files
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Call Permissions
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Call Park Locations
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Pickup Groups
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Telephones
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Telephony Reporting
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Email Templates
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View All Records + Create + Edit Any + Delete Any
Email Queues
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View All Records + Create + Edit Any + Delete Any
Email Templates
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Email Queues
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Dashboard
System Dashboards
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View All Records + Create + Edit Any + Delete Any
External Page
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View All Records + Create + Edit Any + Delete Any
Multi Column List
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View All Records + Create + Edit Any + Delete Any
Multi Row List
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View All Records + Create + Edit Any + Delete Any
Single Value Display
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View All Records + Create + Edit Any + Delete Any
Text List
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View All Records + Create + Edit Any + Delete Any
System Dashboards
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External Page
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Multi Column List
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Multi Row List
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Single Value Display
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Text List
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Outbound
Campaigns
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View All Records + Create + Edit Any + Delete Any
Campaigns
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Video call
Username here
somename here
Chat Window Comes Here
List of Participants Comes Here
Chat Window Comes Here
List of Participants Comes Here