Queue

Sales Support

12

Waiting

03:45

Longest

16

Handled

2

Abandoned

03:15

Handled (S)

00:45

Abandoned (S)

45

Available

12

Staffed

05

On call
4
Announcements
21
CX Staffs
Announcements
×

  • July 3, 10.00 AM

    From : John Doe

    Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

  • July 3, 11.00 AM

    From : John Doe

    Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

  • July 2, 11.00 PM

    From : John Doe

    Some Important message here

  • July 2, 12.00 PM

    From : John Doe

    Some Important message here

Karthick Kumar | Gegosoft

SLA

2D: 5H: 30M

In Queue

30M

Direct Assign

- NONE -

SLA

2D: 5H: 30M

Assigned To

RamaKrishnan

SLA

2D: 5H: 30M

Assigned To

RamaKrishnan

Suspended By

RamaKrishnan

Suspended Till

9:00 AM Mar 30, 2021

SLA

2D: 5H: 30M

Closed By

RamaKrishnan

Email
Contact info
Contact Journey
Tagged To Rooms
Past Interactions
Wrap-up Code

Reply

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One or More files here to uplod them

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Forward

From: Karthick Kumar AJ[email protected]

To: [email protected]

Subject: Request Quote

Attachments: 4

Hi Sundari

Lorem Ipsum is simply dummy text of the printing and typesetting industry

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

  • First Name

    John

  • Last Name

    Carter

  • Job Title

    Founder

  • Department

    Service Department

  • Branch

    Chennai

  • CRM Reference Number

    CR-100

  • Email

    • W : +91 9876543210
    • P : +91 9912549076

  • Phone

Channel Date Call Duration Answered by
Incoming Call Jan 12, 2021 9:35 PM 00:12:12 Boris Johnson
Incoming Call Jan 12, 2021 5:35 PM 00:32:12 Tracy Battlefield
Missed Call Jan 12, 2021 9:35 PM 00:12:12 Boris Johnson
OutBound Call Jan 11, 2021 2:35 PM 00:08:12 Launa Racksal
Chat Jan 11, 2021 2:35 PM 00:08:12 Launa Racksal
Mail Jan 11, 2021 2:35 PM n/a Launa Racksal
Mail Jan 11, 2021 2:35 PM -- Launa Racksal
Closed On
7:45 PM Mar 29, 2021
Closed by
Rama Krishnan
Level 1
Existing Customer
Level 2
Software Installation
Level 3
Server Related
Notes
Lorem, ipsum dolor sit amet consectetur adipisicing elit. Quasi, officiis quisquam eum rem, quis numquam, voluptatum distinctio inventore magnam minima quia nostrum perferendis nam laboriosam ipsum vitae reiciendis quo soluta.