Ticket ID	Summary	Criticality	Status	Created By	Created On	Open Since
500001	Display Issues in Laptop	Critical	Processing	Chris Tucker	21, Jul 2022 10:05:00 PM	2 H : 22 M
500002	Install latest version of Node	High	Open	Chris Tucker	21, Jul 2022 8:05:00 PM	4 H : 22 M
500003	Firewall Issue allow Port 5114	Medium	Open	Chris Tucker	21, Jul 2022 7:55:00 PM	4 H : 33 M
500004	X-Frame-Options Allow in Nginx config file	Low	Open	Brad Hogg	21, Jul 2022 7:45:00 PM	4 H : 40 M

Ticket ID	Summary	Criticality	Status	Created By	Created On	Resolved By	Resolved In
490001	VPN Connection Issue	Critical	Resolved	Chris Tucker	21, Jul 2022 7:55:00 PM	Mike Anderson	6 H : 04 M
500002	SFTP Not working. Key mismatch error	High	Resolved	Chris Tucker	20, Jul 2022 7:55:00 PM	Mike Anderson	1 D : 6 H : 04 M
500003	Database Auto Backup Issue	Medium	Resolved	Justine Langer	19, Jul 2022 7:55:00 PM	Riyaz Khan	2 D : 12 H : 15 M
500004	Amazon S3 Bucket Permission Issue	Low	Resolved	Harvey Scott	19, Jul 2022 7:55:00 PM	David Malaan	2 D : 16 H : 24 M