Contract Detail
Priority Support
| Name | Type | Coverage Hours | SLA | Cost | ||
|---|---|---|---|---|---|---|
| HR Services | Helpdesk/Service desk | 365 Days | Standard | $ 1000 | ||
| IT Services | Moves, Adds & Changes | 24x5 - All Week Days - Inculding Public Holidays | Hospital | $ 1500 | ||
| Promotes Self-Services | Service Delivery Manager | 24x5 - All Week Days - Exclusing Public Hoildays | Callcenter | $ 2500 |