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Service Catalog
Name Type Coverage Hours SLA Cost
HR Services Helpdesk/Service desk 365 Days Standard $ 1000
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IT Services Moves, Adds & Changes 24x5 - All Week Days - Inculding Public Holidays Hospital $ 1500
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Promotes Self-Services Service Delivery Manager 24x5 - All Week Days - Exclusing Public Hoildays Callcenter $ 2500
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HR Services Proactive Monitoring 12x5 - All Week Days - Inculding Public Holidays Extended Support $ 3000
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IT Services Essential health check 12x5 - All Week Days - Exclusing Public Hoildays Standard $ 3600
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HR Services Service Delivery Manager 24x5 - All Week Days - Exclusing Public Hoildays Callcenter $ 2500
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