Queue

Sales Support

12

Waiting

03:45

Longest

16

Handled

2

Abandoned

03:15

Handled (S)

00:45

Abandoned (S)

45

Available

12

Staffed

05

On call
4
Announcements
21
CX Staffs
Announcements
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  • July 3, 10.00 AM

    From : John Doe

    Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

  • July 3, 11.00 AM

    From : John Doe

    Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

  • July 2, 11.00 PM

    From : John Doe

    Some Important message here

  • July 2, 12.00 PM

    From : John Doe

    Some Important message here

Accept
Reject
John Carter | Gegosoft

SLA

2D: 5H: 30M

Suspended Till

9:00 AM Mar 29, 2021

SLA

2D: 5H: 30M

Closed on

Mar 24, 2021 7:30 PM

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From: Karthick Kumar AJ[email protected]

To: [email protected]

Hi Sundari

Lorem Ipsum is simply dummy text of the printing and typesetting industry

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

From: Karthick Kumar AJ[email protected]

To: [email protected]

Hi Info

Lorem Ipsum is simply dummy text of the printing and typesetting industry

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged.It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

  • First Name

    John

  • Last Name

    Carter

  • Job Title

    Founder

  • Department

    Service Department

  • Branch

    Chennai

  • CRM Reference Number

    CR-100

  • Email

    • W : +91 9876543210
    • P : +91 9912549076

  • Phone

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Channel Date Call Duration Answered by
Incoming Call Jan 12, 2021 9:35 PM 00:12:12 Boris Johnson
Incoming Call Jan 12, 2021 5:35 PM 00:32:12 Tracy Battlefield
Missed Call Jan 12, 2021 9:35 PM 00:12:12 Boris Johnson
OutBound Call Jan 11, 2021 2:35 PM 00:08:12 Launa Racksal
Chat Jan 11, 2021 2:35 PM 00:08:12 Launa Racksal
Mail Jan 11, 2021 2:35 PM n/a Launa Racksal
Mail Jan 11, 2021 2:35 PM -- Launa Racksal
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Closed On
7:45 PM Mar 29, 2021
Closed by
Rama Krishnan
Level 1
Existing Customer
Level 2
Software Installation
Level 3
Server Related
Notes
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