Contract Detail

Priority Support

  • Contract Name

    Priority Support

  • Contract Type

    Maintenance

  • Contract With

    Individual

  • Contract Start Date

    01-06-2022

  • Contract End Date

    03-06-2022

  • Contract Owner

    Adam Garrett

  • Cost Centre

    -

  • Purchase Order

    -

  • External Contacts

    -

  • Internal Contacts

    -

Asset Id Asset name Type Asset Organisation Location Status Quantity
110001 Product designs Hardware/Device ITI Asset Management India In Operation 10
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110002 Buildings software/license ITI Asset Management India Spare 14
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110003 Product designs equipment/item ITI Asset Management India In Repair 09
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Name Type Coverage Hours SLA Cost
HR Services Helpdesk/Service desk 365 Days Standard $ 1000
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IT Services Moves, Adds & Changes 24x5 - All Week Days - Inculding Public Holidays Hospital $ 1500
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Promotes Self-Services Service Delivery Manager 24x5 - All Week Days - Exclusing Public Hoildays Callcenter $ 2500
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  • Type

    Service Delivery Manager

  • coverage Hours

    24x5 - All Week Days - Inculding Public Holidays

  • SLA

    Extended Support SLA

  • Custom Field 1

    -

  • Custom Field 2

    -

  • Service Catalog Type

  • coverage Hours

  • SLA

  • Custom Field 1

  • Custom Field 2

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Documents
sample.pdf
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timesheet.xls
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sample.docx
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