Priority Support
Type : Maintenence
Department : Default Department
Contract Start Date : 01-06-2022
Contract End Date : 03-06-2022
Contract Owner : Adam Garrett
Cost Centre : -
Purchase Order : -
-
External Contacts
-
-
Internal Contacts
-
Id | Name | Type | Coverage Hours | SLA | |
---|---|---|---|---|---|
110001 | HR Services | Helpdesk/Service desk | 365 Days | Standard | |
110002 | IT Services | Moves, Adds & Changes | 24x5 - All Week Days - Including Public Holidays | Hospital | |
110003 | Promotes Self-Services | Service Delivery Manager | 24x5 - All Week Days - Excluding Public Holidays | Callcenter |